This is another sprawling subject. It is ideally run as a one day masterclass, although it can be broken down into its constituent components for shorter sessions. Typical topics for these sessions would be:

• Principles of equal opportunities legislation
• Contents of an effective equal opportunities policy
• Management techniques for promoting diversity in the workplace
• Building blocks of national cultures
• Corporate cultures
• Doing business with people from other cultures
• Managing people from other cultures
• Sensitising yourself to your own cultural outlook - and how to see the world through the eyes of others

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